Privacy Policy

This policy is being finalized with our legal advisors and will be updated shortly. The summary below reflects how we intend to handle your data.

Data controller: KAVIORA TECHNOLOGIES SHPK (NIPT M61628038K), Tiranë, Albania.

Data we collect

From diners: name and phone number when you order or book; location (only with your permission, to show nearby restaurants); order and booking history; basic technical data. From restaurants: account and business details, including tax identifiers, and operational data.

How we use it

To provide the service (process orders and bookings, show nearby restaurants), for security and fraud prevention, and to improve the service. Location is used only with your consent. Marketing messages and push notifications are sent only if you opt in, and you can withdraw consent at any time.

Sharing

We share your order details with the restaurant you order from, so they can fulfil your order. We use trusted service providers (hosting, email, SMS) acting on our instructions. We do not sell your personal data.

Your rights

Subject to Albanian and EU law, you may request access, correction, deletion, restriction, objection, and portability of your data, and may withdraw consent at any time. You may also complain to the Albanian Information and Data Protection Commissioner.

Retention & security

We keep personal data only as long as needed or as required by law, and use reasonable measures to protect it.

Contact

For privacy requests, contact KAVIORA TECHNOLOGIES SHPK, Tiranë, Albania.